Privacy Policy — Nova School

Privacy Policy
Last updated: December 2025

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At Nova School, we take privacy seriously — especially because our work involves families and children.

This policy explains what information we collect, how it’s used, and how it’s protected.

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Who we are

Nova School is an online education platform for families.
Our website address is: https://mynovaschool.com

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Information we collect

When you use Nova School, we may collect:

• Parent or guardian name and email address
• Billing information (processed securely by Stripe — we do not store card numbers)
• Student information such as grade level (used only for learning placement)
• Basic usage data to help improve lessons and communication

We do not sell personal data or share it for advertising.

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Children’s information

Nova School is designed for children, and all accounts are created and managed by parents or legal guardians.

We only collect the minimum student information needed to provide lessons and progress updates.

Children’s Privacy (COPPA Compliance)

Nova School complies with the U.S. Children’s Online Privacy Protection Act (COPPA).

Because Nova School provides educational services for children under the age of 13, we collect limited personal information from students only with verifiable parental or legal guardian consent.

Specifically:

• Student accounts are created and managed by a parent or legal guardian

• We collect only the information necessary to deliver educational lessons and track progress (such as grade level and lesson activity)

• We do not collect precise location data from children

• We do not display advertising to children

• We do not sell or share children’s personal information

Parents and legal guardians have the right to:

• Review the personal information collected about their child

• Request corrections or deletion of their child’s information

• Withdraw consent at any time

To exercise these rights or ask questions about children’s privacy, parents may contact us at:

support@mynovaschool.com

We retain children’s personal information only for as long as necessary to provide educational services or as required by law.

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Email communication

We use email to send:

• Welcome and onboarding messages
• Weekly progress updates
• Important service-related notices

You may unsubscribe from non-essential emails at any time.

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Payments

All payments are processed securely through Stripe.
Nova School does not store credit card information on its servers.

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Cookies

We use cookies to:

• Maintain login sessions
• Improve site performance
• Provide a smooth user experience

Cookies do not contain sensitive personal or payment information.

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Your rights

If you have an account with Nova School, you may request:

• A copy of the data we hold about you
• Correction or deletion of your information (where legally permitted)

Requests can be sent to:
support@mynovaschool.com

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Where data is processed

Some data may be processed by trusted services such as:

• Stripe (payments)
• Email service providers (onboarding and updates)
• Spam protection tools

These services are used strictly to operate Nova School.

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Changes to this policy

We may update this policy occasionally. Any changes will be reflected on this page.